• Mon - Sat 8.00 - 18.00
  • Pastor Diaz Ave, Jaco, Puntarenas, Costa Rica
  • +(506) 6307 6241

Rental Terms


Our commitment to your peace of mind extends to our rental terms, which outline the essential details for a seamless and worry-free experience. Before you embark on your adventure, take a moment to familiarize yourself with our rental policies. By understanding these terms, you’ll be well-prepared to fully enjoy every moment of your Costa Rican exploration.

At Jaco Car Rental, we take pride in delivering excellent service at an affordable price. Our rental terms are crafted with your needs in mind, ensuring a consistent and exceptional customer experience throughout your journey. As you read through the following guidelines, you’ll discover our dedication to providing you with not only reliable vehicles but also the utmost care and support for a memorable and hassle-free travel adventure.


  • Driver’s Age: We welcome renters aged 25 or older. If you’re younger, let’s discuss – we might find a solution.
  • Necessary Documents: Have your passport and a valid driver’s license ready, regardless of your country of origin.
  • Costa Rica Entry: Ensure your passport holds a valid Costa Rica entry stamp that covers your entire rental period.


  • Modifications: Adjusting your reservation might influence the final rate.
  • Rental Duration: Our rental period is set in 24-hour increments. A 2-hour extension is possible (subject to approval and availability).
  • Cancellations and Changes: Notify us 72 hours prior to your rental’s start if you need to cancel or alter your plans.
  • No-Show Policy: If you choose not to pick up the car at the designated time, a 2-day rental fee plus applicable fees will be billed.


  • Currency: Our quotes are provided in USD for straightforward pricing. We also accept Costa Rican local currency, Colon, for payment. Please let us know if you’d like to pay in Colons and we’ll gladly provide the conversion.
  • All-Inclusive: No hidden surprises – the quote you receive is the total amount, no extra fees during pickup.
  • Validity Period: Quotes remain valid for 10 days. Rates may change due to availability beyond this period.
  • Confirming Your Quote: Once you’re ready, confirm your reservation to lock in the quoted rate. Please note that vehicles are not reserved for unconfirmed reservations.


  • Seamless Pickup: Arriving at San Jose airport (SJO) or Quepos airport (QXP)? Your car awaits, no shuttle required.
  • Convenient Delivery: Staying in San Jose? Your vehicle can come to you at no extra cost.
  • Nationwide Reach: We extend our reach across Costa Rica, including the Liberia airport (LIR), though additional fees might apply based on delivery location.
  • Grace Period: When you book with us, a 2-hour grace period is automatically provided. This ensures that you won’t be charged an extra day if you need a couple of extra hours before returning the vehicle. It’s our way of making your rental experience even smoother, right from the start.


  • Authorized Drivers: Only drivers listed on the rental agreement can operate the vehicle.
  • Safe Vehicle Operation: Drivers will always obey and follow all traffic rules of Costa Rica. Unsafe, negligent or unlawful operation of the vehicle may result in loss of security deposit, loss of insurance coverage, as well as additional penalties. Driving under the influence of alcohol or any other illicit substances is strictly prohibited and may result in serious penalties.
  • Mileage: Unlimited mileage is included with your rental.
  • Vehicle Care: Perform a basic vehicle inspection before and after rides, especially after off-road adventures. Check those tires and essentials.
  • Where Not to Go: No water crossings, beach escapades, border crossings, or towing permitted.
  • Approval for Add-Ons: Any modifications to the vehicle require prior written consent from Jaco Car Rental.
  • What’s Allowed: Heading out for a surf? Roof racks may be provided (availability dependent).
  • Handling Damage: Everyday wear is expected, but substantial damage or permanent stains will incur charges.
  • Fuel: Our SUVs take regular gasoline. Our camper trucks use diesel fuel. You’ll receive a full tank at the start, so kindly return it with the same fuel level.


Ensure your family’s safety with our provided car seats. We understand the significance of secure seating for infants and children during your journey. Travel hassle-free knowing:

  • Booster seats are complimentary, so your older children travel safely.
  • Baby car seats are available for a small fee, saving you the trouble of bringing your own.

Make your family’s comfort and safety our priority – let us take care of the car seats, so you can focus on creating lasting memories together.


  • Smoke-Free Zone: Smoking is strictly prohibited within the vehicle. Violations incur a $200 fine.
  • Clean & Fresh: We cover basic cleaning in the rental price, no worries. Excessive dirtiness, permanent stains, or damages will incur charges.


Our service hours are 7:00 am to 5:00 pm, but we’re open to accommodating your schedule – just get in touch!

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