Customer Reviews
REAL TRAVELERS - REAL REVIEWS
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Wow, what a great company to deal with. I hired a car from Art for our month long trip around Costa Rica. On the first day a sensor on... read more the gearbox failed, I called Art and within an hour he had organised a mechanic for us. The fault could not be repaired and would have needed parts ordering, so Art got a driver to deliver a replacement the nextday, even though we were over 200ml and a ferry ride away and kept in touch to ensure there were no issues for the rest of trip. I throughly recommend Jaco Car Rental and will be using them next year for our next trip for sure. Thank you for everything Art, you a star !!!
May 9, 2023We had a great experience! Art was extremely communicative via WhatsApp before and during our car rental. Price quoted was competitive and the car delivered was just as expected! All... read more went well and Art made it really easy from beginning to end! Highly recommend.
March 6, 2023Arturo Uro was the person we were in contact with to rent our suv and all I can say is that from the moment we communicated with him via messenger... read more to the moment we met him over at the airport, everything was seamless!! I had read so many good things about him, but I still had shopped around for prices. Ultimately, he gave us the best price but even better there was no hidden fees AT ALL. What he said is what it was. He was there right away when we arrived at airport and then when we left. Great car, great service and even better price.. you can trust him and feel confident getting a rental from him. He made our vacation less stressful by giving us exactly what he offered. Thank you Art for the best service!!! We will always rent from you when we return!!
August 21, 2022 -
I would absolutely recommend Jaco Car Rental, because they offer an excellent service! They are very nice and adaptable. They offer a good price with no hidden fees... read more and a reasonable deposit. We got an car with 4x4 and this is almost a must for traveling in Costa Rica. So next time you want to rent a car do it with Jaco Car Rental!
May 28, 2023What an amazing couple Art and Nadia are. They run an efficient and honest business and were extremely helpful to us with our first visit to Costa Rica. Highly recommend... read more their services.
March 26, 2023We recently rented a car from Jaco Car Rental and had an excellent experience. The price for the rental was very reasonable, and I was impressed with the quality of... read more the vehicle that we rented. It was in great condition and drove very smoothly throughout our trip. The staff at Jaco Car Rental were also incredibly friendly and helpful. They answered any questions that I had. They were also very efficient in processing our rental, which made the whole process quick and easy. One thing that I particularly appreciated about Jaco Car Rental was their commitment to customer service. Throughout my trip (also while planning it), I had a few questions about Costa Rica and the rental agreement, and every time I reached out to Arturo, he was responsive and helpful. It was great to know that I could count on them if I had any issues. Overall, I would highly recommend Jaco Car Rental to anyone who needs to rent a car in Costa Rica. They offer great prices, high-quality vehicles, and outstanding customer service, which makes them a top choice for anyone looking for a reliable and trustworthy rental car company.
February 17, 2023 -
My family and I visited Costa Rica for 14 days in September. We got to know the beauties of Costa Rica with a car borrowed from nice and smiling... read more guys. Excellent communication, everything went quickly and smoothly. With this I thank you guys once again for your perfect service. 😉👍 I recommend it to everyone.
October 5, 2022Used this company for a short term weekend rental. They were able to drop off the car and pick it up from my condo, excellent and friendly people.. and they... read more refunded the deposit as promised after I returned the car. Car was rav 4 in good condition and good ac. Will use their service again. Price included insurance.
July 24, 2022Art was so kind and efficient. The process was so easy to rent the car with him. I highly recommend Jaco Car rental!! We will definitely rent from him again... read more next time.
May 8, 2023 -
Perfect service. Starting from reservation, delivery, along the journey and to return. Not the newest car, but cheap and reliable. Perfect service with 3 child seats for free. And delivered... read more to our hotel along with prepaid simcard. I can highly recommend Jaco Car Rental
March 1, 2023Excellent service all around. We had so many questions as this was my first time renting a car in Costa Rica. Arturo was extremely helpful and kind and the process... read more of renting a car from him was very professional from start to finish. The vehicle was perfect for what we needed. I will definitely rent from Jaco Car rental next time we come to Costa Rica! Thank you again for everything, Arturo!
May 26, 2023 -
Art and his business partner were extremely helpful in many ways and made renting with them seamless and simple. He had tips for when I arrived and went the extra... read more mile. The vehicle was clean, ran very well, and made me feel safe. One big concern I had was having my bags in the SUV and the windows not being tented. Well they were tented, even the front! I will be back to CR and when I return I will be calling Jaco Car Rental for my vehicle again! Thank you guys for making my trip so memorable. Having a quality-reliable vehicle makes a huge difference in the kind of trip I had verses could have had. Many thanks to you guys and pura vida!
November 11, 2022would 100% recommend Jaco car rental. Art is a dream to to deal with. Really friendly, laid back and flexible. Great value for money especially for 4x4 which is necessary... read more on alot of CR roads. A lot lot easier than dealing w large car rental corporations, felt confident and comfortable knowing I was dealing with Art if i had any issues he was a text or phone call away. Will be recommending to any amigos heading to CR
December 7, 2022Arturo is amazing. He provided us with an excellent road worthy suv and believe me we drove it alot. Up mountains and through some shallow rivers. The cost... read more was also fantastic. His price is far less than any airport rental. No hidden fees and no extra paperwork. A deposit which you get back. Effortless. He also comes with a driver to pick you up at San Jose and will drive you to Jaco to pick up the vehicle. The drive back to Jaco made it even better so we could take in the gorgeous landscapes without worrying about traffic. Arturo is also a fellow Canadian. We had lunch with him and his wife towards the end of our journey and it was great chatting and learning about Costa Rica and their experiences. We are so glad to have met you and you have made our vacation memorable for sure. See you in November !! David and Giuseppe.
July 20, 2022